PAYMENT METHODS

At DEPATERRASE, we aim to make paying for your order simple, secure, and convenient. Our checkout supports trusted payment options so customers can complete purchases with confidence.

All transactions placed through the DEPATERRASE online store are processed in United States Dollars (USD).

Paying with PayPal

If you choose PayPal at checkout, you will be redirected to PayPal's secure payment environment to authorize and complete your purchase.

Depending on the options available through PayPal, you may complete your payment by:

• Logging in to an existing PayPal account and confirming the transaction; or
• Selecting the available debit or credit card payment option on PayPal's payment page, which may allow you to complete your purchase without signing in to or creating a PayPal account.

PayPal uses its own security systems, transaction-monitoring tools, and fraud-prevention measures to help protect financial information during payment processing.

Your use of PayPal is also subject to PayPal's applicable terms, policies, and payment procedures.

Credit & Debit Cards

DEPATERRASE accepts eligible major credit and debit cards commonly used by customers in the United States and other supported markets.

The payment methods and card networks currently available for your order will be displayed during checkout. Available options may vary according to factors such as your location, device, currency support, or payment provider.

To help protect sensitive payment information, DEPATERRASE does not directly store your complete card details. Eligible card payments are transmitted and processed through secure third-party payment infrastructure using appropriate encryption and security technologies.

If your card transaction is declined, remains pending, requires additional authorization, or encounters another card-related issue, we recommend contacting the bank or financial institution that issued your card. Your card issuer is generally best positioned to explain account-specific authorization or payment restrictions.

Secure Payment Processing

Protecting customer and transaction information is an important part of the DEPATERRASE checkout experience.

Appropriate technical and security measures are used to help safeguard information transmitted during the payment process. Payment transactions are handled through secure payment systems designed to reduce unauthorized access to sensitive financial information.

Our goal is to provide a checkout experience that is clear, dependable, and secure, allowing you to shop for DEPATERRASE home and everyday essentials with confidence.

Questions About Payment

If you have a general question concerning payment for a DEPATERRASE order, you may contact our customer support team:

DEPATERRASE
Operated by HONGKONG PROPEROUS LIMITED

Email: support@depaterrase.com
Phone / SMS: (224) 802-3460

Business Address:
ROOM 70, 7/F, WOON LEE COMMERCIAL BUILDING
7-9 AUSTIN AVE
TSIM SHA TSUI, HONG KONG